Contact
Schedule
Monday to Friday
- Ticket office open: 10:00h to 14:00h
- Facilities close at 15:30h
Saturdays, Sundays and public holidays
- Ticket office open from 10:00h to 16:00h
- Facilities close at 17:30h
Opening times subject to change.
SPECIAL DECEMBER TIMETABLES
6th, 7th and 8th
December
- Ticket office open from 10:00h to 16:00h
- Facilities close at 17:30h
From 23 December to 7
January inclusive
- Ticket office open from 10:00h to 16:00h
- Facilities close at 17:30h
24, 25 and 31
December
- Box office open from 10:00h to 13:00h
- Facilities close at 14:00h
1 January 2024
- Ticket office open from 11:00h to 16:00h
- Facilities close at 17:30h
REFUNDS
Bought online tickets may only be returned 24 hours before the date of the visit to the aquarium. Must not been used or and has to be still valid, check the expiry date indicated on the ticket.
Refunds will always be made by the same payment method used for the purchase.
You can manage your refund by filling in the following: Form