- Box office open from 09:30 a.m. to 4:30 p.m.
- Closing of facilities at 6:00 p.m.
- Ticket office open from 11:00 a.m. to 3:30 p.m.
- Closure of facilities at 5:00 p.m.
Bought online tickets may only be returned 24 hours before the date of the visit to the aquarium. Must not been used or and has to be still valid, check the expiry date indicated on the ticket.
Refunds will always be made by the same payment method used for the purchase.
You can manage your refund by filling in the following: Form