Contact
Schedule
From April 1st to October 31st
Monday to Sunday
- 9.30h: Ticket office opening
- 17.00h: Last access to the ticket office
- 18.30h: Closing of the facilities
REFUNDS
Bought online tickets may only be returned 24 hours before the date of the visit to the aquarium. Must not been used or and has to be still valid, check the expiry date indicated on the ticket.
Refunds will always be made by the same payment method used for the purchase.
You can manage your refund by filling in the following: Form
GROUPS OF CLUBS D'ESPLAIS OR CAMPUS:
For bookings of Club d'Esplai or Campus groups with a minimum/equal capacity of 20 pax. and a maximum of 50 pax. per day (with monitors) Advance Booking is required by sending an email to info@palmaaquarium.com. Tickets for these groups cannot be sold directly at the ticket office In the event of inclement weather, the aquarium reserves the right to refuse admission to the group.