Legal notice



Corporate name: Palma de Mallorca Aquarium S.A.

VAT Number: A57129751

Registered Address: Manuela de los Herreros i Sorà, 21 07610 Palma de Mallorca

Email address:



Generally speaking, the relationship between Palma de Mallorca Aquarium S.A. and the clients it derives from the content of the present Website or from the acquisition of products offered on the same, are regulated by Spanish legislation and jurisdiction.  The purposes of this Website are informative, promotional and commercial, and the User is permitted to use it as long as they do so strictly for their own personal use. 

Accessing this Website implies being aware of and accepting the following terms and conditions.  Visiting this Website does not imply that the User is obliged to provide any of their personal information.  If the User does voluntarily provide any personal information, the data collected will be used and treated with the aim of managing the product and service purchased, as well as informing the User of future promotional activities launched by our company via any means, including sending emails and messages via any system such as SMS, UTMS, etc... which may be of interest to expand and improve the quality of the products and services offered by Palma de Mallorca Aquarium S.A. In any case, any personal information will be treated in the manner and with the limits and rights specified by the Organic Law 15/1999 on Personal Data Protection within the framework established by Spanish Law. 

The data provided by the Users will be included in personal data files which are the responsibility of Palma de Mallorca Aquarium S.A., who guarantees their compliance with the regulations on personal data protection and, as such, in accordance with the Organic Law  15/1999, the client or User is hereby informed and gives their consent to their information being included in digital files which belong to Palma de Mallorca Aquarium S.A. and to the automatic treatment of the same for the before mentioned purposes.

The client or User accepts that their data could be shared, exclusively for the purposes detailed in the previous paragraph, with other companies who make up the group Palma de Mallorca Aquarium S.A. is part of, as well as other companies who carry out similar activities or promotions and who collaborate at present or in the future with the activities or promotional campaigns carried out by Palma de Mallorca Aquarium S.A. As such the client or User expressly accepts that Palma de Mallorca Aquarium S.A, or the companies mentioned, may send them information on the products they are promoting.

The client's or User's acceptance of their personal data being treated or shared in the way established in this paragraph can always be revoked, with no retroactive effects, in accordance with what is established in Articles 6 and 11 of the Organic Law 15/1999 dated the 13th of December. In accordance with what is established in the Organic Law 15/1999 dated the 14th of December on personal data protection, the Client or User is also informed of the possibility to exercise their right to access, rectify, cancel and oppose the use of their personal data, in the terms established by current legislation. As Palma de Mallorca Aquarium S.A. is the entity responsible for the automatic file, the Client or User can contact them in writing at Palma de Mallorca Aquarium S.A., Manuela de los Herreros i Sorà, 21 07610 Palma de Mallorca or by email to the following address: If the User accesses the services, products, or content on our Website or whenever they enter personal data onto the online forms provided on our Website, this is entirely their own responsibility. If the User is under age or incompetent, it will be entirely the responsibility of their parents, representatives or legal guardians, and in these cases they must accompany, supervise and take all necessary precautions while the person is navigating our Website.

Similarly, Palma de Mallorca Aquarium S.A. informs Users that it is impossible to check the veracity and exactitude of the personal data provided, so it recommends supervising the registration process of any of their children or wards.  If they arise, Palma de Mallorca S.A. will manage the requests from parents or guardians, with regards to exercising their right to access, rectify, cancel and oppose the use of the personal data belonging to the minors or persons deemed incompetent, even though they can contact us to provide any warnings they consider relevant, in any of the afore mentioned ways.  The data requested will be marked as either voluntary or obligatory when it is being requested of the User.  If the User refuses to provide information which is of an obligatory nature, either the services will not be provided to the User or the User will be unable to access the service they are requesting.


For reasons of safety, Palma Aquarium reserves the right to limit or interrupt access to the park in order not to exceed the maximum legal capacity and ensure the safety of visitors and emergency actions that may be necessary.

Palma Aquarium may deny access to the park to all users who present an evident state of intoxication, or may present a threat to other visitors or themselves.



Palma de Mallorca Aquarium S.A. is committed to protecting your privacy. This privacy policy has been created to inform you of the online collection, usage and disclosure of your personal information. The terms of the present policy are applicable to all the personal information Palma de Mallorca Aquarium S.A. obtains on their website, as well as on any other Website belonging to the company in other countries which is linked to This website is managed by Palma de Mallorca Aquarium S.A. For the protection of personal data, Palma de Mallorca Aquarium S.A. is the party who controls and, unless specified otherwise, processes the data. The information collected may be saved for a reasonable period of time for the same purposes as it was collected in the first place.  You can send your questions, comments or complaints regarding this privacy policy to Manuela de los Herreros i Sorà, 21 07610 Palma de Mallorca or by email to the following address;

Consent for the collection of your personal data: when you visit this Website certain information may be saved automatically such as, for example, the Website that referred you to us, your IP address, the type of web browser, the language in which and the times at which you accessed the site, as part of the Website's general functioning. It is also possible that your browsing information may be saved, including some data on the websites you visit, the links you use and other actions related to the Website. Demographics may also be collected (for example your occupation, hobbies, sex or interests) and these would be associated to your personal information. We only collect personal information after you have given us your permission to obtain certain information. By providing this information voluntarily, you accept that your personal data be collected and used as is established in this privacy policy. 

The personal information includes:  Data collected upon registration, including your membership number and password, name, email address, postal address and telephone number.  Information collected upon making a purchase, including your credit card number and billing address. If the User does not provide their personal information, they may not be able to access certain products and services.

How your personal information is used. Palma de Mallorca Aquarium S.A. collects and uses your personal information to:  create and manage your membership account; process your transactions; provide services to you as a customer; carry out research and analysis in order to improve our products, services and technologies; show personalised content according to your interests and preferences; organise competitions, choose participants and winners; manage interactive areas; we may also send you questionnaires or marketing communication to inform you of new products or services, or to provide other information or offers which may be of interest to you. Said questionnaires or marketing communications come from Palma de Mallorca Aquarium S.A. If you not wish to receive questionnaires or marketing communications, you may follow the instructions to unsubscribe which are included in all of our email messages.  Remember, even if you choose not to receive our marketing messages, you will continue receiving messages about your transactions and your account with us (for examples: confirmation messages).  The personal information collected by Palma de Mallorca Aquarium S.A. may be stored and processed in Spain or in any other country in which Palma de Mallorca Aquarium S.A. or its founding company, associated companies, subsidiaries or agents have facilities. By providing your personal information and using our Websites or services you accept that this information will be shared outside your country of residence.  If you would like to exercise any of your rights regarding personal data protection (including the right to eliminate your personal information), please contact us using the contact details described in the present document.

Palma de Mallorca Aquarium S.A. will not reveal or sell your personal data to third parties.  However, if you have taken part in and/or won a competition run by Palma de Mallorca Aquarium S.A. some of your data may be published by us or by the competition sponsor.

How to access your personal information if you want to revise the information provided:  You can access your personal information and modify it by contacting Palma de Mallorca Aquarium S.A. by post or by sending an email to

The use of Cookies and other technology: Palma de Mallorca Aquarium S.A. uses "cookies" so that you can log into our services and personalise your online experience.  A cookie is a very small text file which a web server can save on your hard drive. Cookies contain information, including personal information, which a web server will be able to read at a later date on the domain which the cookie is associated to.  This information includes the date and time of your visit, your registration details, the session identification number and your browsing history and preferences.  Cookies offer many advantages; they allow us to identify registered users when they return to the site so that they can recover their search results, access lightboxes and view the page faster.  Cookies also save time as they mean that the User does not have to enter the same information several times.  In some cases, our external service providers may use cookies on our website.  We have no access to said cookies and they are not under our control - this privacy policy only covers Palma de Mallorca Aquarium's use of cookies and does not address the use of cookies by third parties.  You may either accept or reject the use of cookies. If you decide to reject them, you may not be able to log in or use interactive functions on our site or services which are dependent on the use of cookies, but you will be able to navigate the basic areas of our Website. Apart from cookies, we may use other technology on our Website, as well as in our promotional email messages or newsletters.  This type of digital technology allows us to determine the number of users who have visited certain pages or who have opened our messages or newsletters.  We do not use this type of technology to collect personal information.

Security related to your personal information: The security of your personal information is of utmost importance to us, we follow the generally accepted standards in the sector in order to help you protect your personal information. These include the following measures: access to your personal information is restricted to the staff who need it when providing you with a service; our staff is obliged to sign confidentiality agreements in order to protect our clients and other confidential information; your credit card details entered are encrypted by way of SSL (secure socket layer) technology; your personal information is stored in secure digital systems which protect it from unauthorised use.

Forums and other interactive services: Our Websites may include discussion forums or other interactive areas and services, including blogs, chats, noticeboards, message boards, online hosting or storage services, or other areas or services on which you or a third party may create, advertise or store content, messages, comments, material or other elements in the interactive areas or sites. If you use an interactive area, you must know that these spaces are open to the public and any information you provide during the registration process will be visible to other people.  We will not be held responsible for the personal information you send in relation to the interactive areas nor for the manner in which third parties may use this information, including sending unsolicited messages.  The messages sent to interactive areas may be stored for an undefined period of time.

Minors:  We do not solicit nor collect information on any person under 18 years of age without their parents' or legal guardians' consent. If you are under 18 years of age, you should not use or enter information into this site, included, but not limited to, the site's interactive areas. Contact us by sending an email to requesting the necessary consent forms for your parents or guardians to sign.

Links: we may include links to Websites, including those pertaining to our subsidiaries and to external content providers whose confidentiality policies and practices are different to those detailed in this document.  We will not be held responsible for the policies and practises of said sites and we recommend familiarising yourself with them before using the sites.

Changes in the privacy policy: We reserve the right to modify the terms of this privacy policy at any time. When we do carry out changes, Palma de Mallorca Aquarium S.A. will use the medium it considers necessary in order to inform you of these changes.  We recommend reviewing this privacy policy every time you visit one of our Websites.